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EdbMails Office 365 Migration software review: Is it worth it?

Table of Contents

  1. Introduction
  2. The need for EdbMails Office 365 migration tool
  3. Features and Functions of EdbMails
  4. Essentials for EdbMails Office 365 Migration
  5. How to migrate Office 365 using EdbMails?
    1. Connect to the source Office 365 account
    2. Select the required mail items and folders
    3. Connect to the destination Office 365 account
    4. Migration Progress and View Log Report 
  6. Additional Settings, Folder and Filter Options
  7. Advantages of EdbMails Office 365 migration software
  8. Free Customer Support and Live Demo
  9. Comparison of EdbMails Office 365 migration tool: Free vs Licensed
  10. Final Thoughts and Overall Score
  11. Office 365 migration FAQ


Businesses all over the world use cloud platforms such as Office 365 due to their compelling benefits and to move away from On-premise setups. For example, Office 365 and Live Exchange allow real-time collaboration and communication. As a result, efficient cloud migration technologies and email migration software for Microsoft Office 365 are in high demand.. Due to corporate mergers, acquisitions, and domain transfers, Office 365 tenant to tenant migration has become increasingly common these days. When it comes to cloud migration, I’m always trying out and experimenting with new tools. This time my focus is on EdbMails’ Office 365 migration software and the review is based on my testing and analysis of this tool.

The need for EdbMails Office 365 migration tool

Many people wonder if performing migrations would necessitate the use of specialized software. However, in my experience, data integrity and consistency must never be compromised when performing business level migration projects. This is the point at which manual migration methods fail. I spoke with other IT administrators who are in the same boat as others and are looking for simple solutions that do not require manual intervention. Hearing their concerns about the data relocation process prompted me to look for a suitable tool to assist them. Therefore, I believe it would be beneficial for me to share my knowledge with others.

EdbMails Office 365 migration tool streamlines and expedites time-consuming migration processes. There is no prior technical knowledge or skill required to use the software. The procedures are simple to follow, ensuring a smooth Office 365 transition. Before we get into the details of how EdbMails works, let’s go over the features and see how EdbMails helps you. 

Features and Functions of EdbMails

What makes EdbMails Office 365 Migration unique?

  1. EdbMails supports a wide range of Office 365 & Exchange migration scenarios
  • Direct Office 365 mailbox transfer to another domain or the same domain.
  • EdbMails works with all Office 365 licenses and Exchange server versions. 
  • Migrate directly from Office 365 to Hosted Exchange & vice versa
  • Office 365 public folder and shared mailbox migration
  • Public folder to Office 365 Shared Mailbox migration and vice versa
  1. Move or Transfer multiple mailboxes without limits

You can migrate multiple mailboxes at once. The folder, subfolders and all the mail-items are displayed in the left pane of the migration window. The number of mailboxes that can be migrated with EdbMails is unlimited. 

  1. Supports all Office 365 migration types

EdbMails software supports cutover, staged, and hybrid migrations. The migration is as simple as connecting the source and target servers. When you perform the cutover or staged migration, there is no downtime and no impact on business operations. The cutover migration involves moving everything from the source to the target. The staged migration entails two stages of data transfer or in batches. This method is ideal for rapidly moving large amounts of data to a new environment. The Hybrid Office 365 migration is ideal for moving from, to, or within a hybrid environment (live Exchange and Office 365).

  1. Complete control over the moved data

EdbMails Office 365 migrator software allows you to filter data items such as specific mail items or entire folders during the conversion. If you intend to migrate data from the Office 365 server to the target servers in batches or selectively, you can use filters such as message sent and received dates, attachment names, and To and From addresses.

  1. Migrate Archive and public folders mailboxes

Using EdbMails, you can migrate Archive and Public folder mailboxes between Office 365 tenants and live Exchange servers. The destination server has an exact copy of the source mailboxes, Public folders, Shared and Archive mailboxes.

  1. Safe and secure migration operation

EdbMails software accesses the source server data passively, thus no data is erased, modified or changed. The application simply moves files from a source environment (account) to a destination environment without retaining any data. EdbMails Office 365 Migration also connects to Office 365 using the secure modern OAuth 2.0 authentication method based on ADAL which is very secure. EdbMails does not use any third-party intermediaries or tools for performing the migration and no other user has access to any of your data.

  1. Detailed Migration Log reports

EdbMails can generate a log report for all migrations, a specific job, or even a mailbox. These reports keep you informed of the migration’s progress and help you troubleshoot difficulties promptly. To view the migration log, simply click the ‘View Log’ button in the migration progress bottom panel.

Essentials for EdbMails Office 365 Migration

How to migrate Office 365 using EdbMails?

  1. Connect to the source Office 365 account.

After launching EdbMails, connect to the source Office 365 account. The two possibilities are “Classic” and “Modern” login methods. The modern login screen has two options: Auto and Manual registration. To demonstrate, we’ll use Auto Registration.

The following window offers three connection options: Mailbox, Public Folder, and Archive Mailbox. Your mailbox must have both Public Folder and Archive Mailbox enabled from the Admin Center to perform these migrations. Although the other connection options are almost identical, we’ll stick with Connect to Mailboxes for demonstration purposes.

After you’ve decided on a connection method, go to the official Office 365 login page and sign in. Accept the permissions and proceed to the next steps.

Your emails will be loaded in three ways after you verify your account. Mailboxes can be loaded manually, automatically, or from a .CSV file. If you’re a new user, stick to the first two. In this case, we’ll select the auto-load option which displays all the mailboxes in real-time. If in case you are not able to view certain mailboxes, load them using the .CSV file option. 

  1. Select the required mail items and folders

On the main EdbMails interface, you can extend a list of all Office 365 mailboxes to see individual mail items and their counts. On the right side of the screen are options for removing deleted source items from target folders and updating target items with the source. The tooltips describe each option’s purpose. Another option is to migrate permissions. Once you’ve chosen your mailboxes and options, click Migrate to Office 365 at the bottom of the page. Using the checkboxes, you can select which mailboxes and mail items to transfer which leaves everything under your control

  1. Connect to the destination Office 365 account

In order to complete the migration, you must first connect to the destination Office 365 account. The connection methods and options for loading mailboxes are nearly identical to that of the source connection described earlier. 

If you choose Automatic, a list of mailboxes will appear. If any mailboxes are missing, a CSV file can be used to add them. Click ‘Load Mailboxes using.CSV file’.

Thanks to EdbMails’ automated mailbox mapping feature between source and target servers which saves time of manually mapping them. If you would prefer, you can also manually map mailboxes or use a previous migration’s mapping. In my migration testing I picked the automatic mailbox mapping.

Verify the mapping (even if you have chosen the automatic option) and click the ‘Continue’ button to proceed to the next step. 

  1. Migration progress and View Log Report 

The migration progress meter will appear, showing the current status. Click the ‘View Log’ button at the end to get the detailed migration log report.

Additional Settings, Folder and Filter Options

The various filter settings in EdbMails make it simple to filter and migrate specific emails and mail items. This saves time by only moving the data that is required and leaving the rest behind. By default, the folders Junk and Conversation History folders are automatically set to exclude for migration. 

Now that we’ve covered all the features in detail, let’s look at the additional migration configuration options.

  1. Deleted objects from target folders

During successive migrations, you can use this option to delete the mail items and folders from target directories which were deleted in the source. Assume, for example, that your first action was a full migration. You now delete items from the Inbox folder and migrate them to the same destination. If this option is selected, EdbMails will remove the matching mail item from the target’s Inbox folder if it is present.

  1. Force item updates

This option forces all mailbox changes to be synced with the target. If you edit existing contacts or drafts, the changes are passed over to the target by deleting or updating the old items.

  1. Include or exclude folders

As mentioned in the features section, you can include or omit certain folders from the transfer. The migration  can be expedited up by excluding folders like Drafts, Junk, and Conversation History.

  1. Rules, permissions, and global address list migration

EdbMails allows you to move Inbox rules and Anonymous User permissions. Contacts and the Global Address List can also be directly transferred from the source to the destination. 

Free Customer Support and Live Demo

EdbMails offers an excellent support service that is available 24 hours a day, seven days a week to answer questions or schedule an Office 365 transfer. Their expert team can advise you on the best migration strategy for your situation. You can request a free live customized product demo to learn more about the software’s features. For troubleshooting, you can also send data and error logs through the EdbMails chat window. You can contact customer service even if you are using the trial version. Chat is the quickest way to get a response, but you can also reach out to customer service via email or phone.

If you have any queries or feedback about the service use the contact form. Their personalized remote assistance for software issues is one of the most useful features. We had a lot of questions about the migration stages, and EdbMails support was able to answer them all remotely. This was one of the most appealing features for us.

Advantages of EdbMails Office 365 migration software

In my opinion, EdbMails possesses all of the following characteristics. The product appears to have been designed with the end user in mind. Using this software has the following advantages:

  1. Transfer Office 365 and Exchange mailboxes from one domain to another with ease.
  2. The software is compatible with all Windows operating system versions, including the most recent Windows 11 and 10.
  3. Using EdbMails’ automatic impersonation feature of the Admin account, you can authorize and move mailboxes belonging to multiple people.
  4. EdbMails is compatible with all Office 365 license plans and tenant-to-tenant migration scenarios.
  5. They provide free customer service 24 hours a day, seven days a week, and have a feature for remote assistance.
  6. The use of a graphical interface rather than complex PowerShell commands simplifies the Office 365 tenant-to-tenant migration process.

Comparison of EdbMails Office 365 migration tool: Free vs Licensed

EdbMails offers a ‘Free Trial’ version that you can try before you buy. By clicking the ‘Start Your Free Trial’ button on the login screen, you can test out the software’s features at your leisure. The demo version migrates 30 items from each source to the target folder. This allows you to assess the software’s efficiency and learn how it operates.

After you’ve evaluated the tool and are satisfied with its performance, you can purchase an EdbMails Office 365 migration license. You can move an infinite number of mail items from one mailbox to another with the full version. The cost of 100 mailboxes is $200, but the quantity can be customized to meet your needs. Keep an eye on the official website for the most up-to-date pricing and discounted deals.

Final Thoughts and Overall Score

I tested Office 365 and Exchange migrations with EdbMails Office 365 Migrator software and found no significant limitations. The  software tool facilitates simple Exchange migration to Office 365 and also allows for selective data transfer by applying filters. This application is highly recommended for seamless Office 365 migrations and backups. A free trial of the tool’s trial edition is recommended, however, to get a sense of all of its features and capabilities. When it comes to pricing, EdbMails is unquestionably good value for money when you consider all of the features and the tool’s simplicity. Finally, the software app undisputedly deserves a five star rating. 

Office 365 migration FAQs

  1. Can I use EdbMails Office 365 Migrator to export Public Folders or Archive Mailboxes to PST?

Yes. EdbMails supports exporting Public Folders and Archive mailboxes to PST and directly migrating to the destination Office 365 server, Exchange server. It can migrate infinite Public folders, Shared and Archive mailboxes. 

  1. How will I know if some of my emails aren’t transferred during the Office 365 migration process?

EdbMails creates a detailed migration log report. These reports keep you informed of the migration’s progress and help you resolve any issues quickly. In the migration progress page, select ‘View Log‘ to see the folder details, including migrated item count.

  1. I have mailboxes in several languages. Will EdbMails Office 365 migration software successfully migrate all of them?

EdbMails Office 365 Migration supports all languages. Every default folder, including Inbox and Sent Items, will be migrated to the relevant target folder, as will all special characters, independent of which PC system language is specified on the source and target servers, or used in emails. All mailbox folders and contents will appear just as they did on the original server.

  1. What sets EdbMails apart from other Office 365 migration software?

EdbMails’ efficiency and specialized migration processes are relied on all over the world. If you need assistance transferring your mailboxes or need dedicated support, EdbMails customer service can assist you and even walk you through the process. EdbMails automates all data migration steps, resulting in no downtime or data loss. This low-cost approach can benefit large, medium, and small businesses alike. This program requires no prior training or technical skills to use. This data migration program has a simple user interface and is scalable. It is ideal for any size or number of cloud systems.

  1. Are there any other similar software or useful products from the EdbMails family?

Yes. We recommend using Sigsync company-wide Office 365 signatures to manage uniform signatures and disclaimers for your entire company from a single centralized dashboard. These reflect the sender and are highly useful. Consistent email signatures across the organization ensure brand and product promotion, customer feedback, and marketing trend analytics. You can also add interactive banners and graphics. Sigsync also offers ready-made customized templates. For further information, click on the link provided. 


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